Chatbots

In this article, we'll explore expert tips for designing effective WhatsApp chatbot surveys, analyzing customer input, and using metrics such as CSAT scores and NPS bot functionality to improve your business strategy

WhatsApp chatbots are a powerful tool for collecting customer feedback directly in Messenger, providing a seamless and engaging experience

This article provides an expert comparison of AI and rules-based chatbots on WhatsApp, backed by data and real-world insights, to help businesses make informed decisions

A well-designed WhatsApp chatbot can transform lead generation by guiding prospects through the sales funnel, delivering tailored experiences, and driving conversions. Unlike traditional methods like email or web forms, a WhatsApp sales bot leverages instant messaging to engage leads effectively, with open rates as high as 98%

By integrating multilingual chatbots powered by the Official WhatsApp Business API, businesses can deliver seamless, personalized, and localized communications at scale

In an era where instant communication drives customer expectations, businesses are turning to AI-powered WhatsApp chatbots to deliver personalized, scalable, and efficient customer experiences

WhatsApp remains a dominant messaging platform with over 2.4 billion monthly active users worldwide, making it a powerful channel for businesses to engage prospects

In the digital age, customer feedback is a goldmine for improving service and customer loyalty, but collecting and acting on it efficiently remains a challenge

In an age where instant access to information is king, companies are redefining how they educate their customers. Enter WhatsApp, a platform with more than 2 billion users worldwide (Statista, 2024), paired with interactive chatbots to deliver engaging, automated learning experiences