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This article explores how to implement message personalization in both channels, comparing their mechanics, use cases, and best practices to help organizations create impactful, user-centric campaigns
Webhooks are HTTP callbacks triggered by specific events, allowing your server to receive instant notifications about incoming messages, status updates, or other interactions without constantly polling the API
This article explores best practices for troubleshooting WhatsApp API integrations, managing logs, and handling errors, drawing from Meta's official documentation and real-world scenarios
One innovative way to improve connectivity on WhatsApp is through dynamic QR codes. These scannable codes allow users to jump directly into chats, groups, or predefined scenarios without having to manually enter phone numbers or links
By integrating the WhatsApp Business API with ERP systems through custom API connectors, organizations can bridge the gap between internal operations and external communications, unlocking new levels of automation, efficiency, and customer satisfaction
Custom WhatsApp APIs, integrated with advanced translation and language localization technologies, are revolutionizing the way businesses engage with their global audiences
This article explores how custom WhatsApp integrations are transforming banking and fintech, delving into their opportunities, risks, and practical applications, with a focus on key use cases such as KYC processes, transaction alerts, and financial messaging
The financial services industry is undergoing a seismic shift, driven by digital transformation and evolving customer expectations. Among the tools reshaping banking and fintech, the WhatsApp Business API stands out as a powerful platform for enhancing customer engagement, streamlining operations, and driving innovation
This article explores how to create such integrations, focusing on no-code automation, event listeners, and CRM triggers to streamline workflows and improve customer experiences
